Privacy Policy

Taxionrent respects your privacy and is committed to protecting your personal information. We collect only the information necessary to provide secure, efficient and reliable bike rental services. By accessing our website or booking a vehicle, you agree to the practices described in this Privacy Policy.

This Privacy Policy explains what information we collect, how we use it, how we protect it and the choices available to you regarding your personal data.

1. Information We Collect

We may collect personal and non-personal information whenever you register, book a bike or contact our support team.

• Full Name
• Email Address
• Mobile Number
• Residential Address
• Government ID Proof
• Driving License Details
• Emergency Contact Information
• Payment Information
• Booking History
• Device Information
• IP Address
• Location Data (when permitted)

2. How We Use Your Information

The information collected helps us provide a safe, secure and personalized bike rental experience.

• To process bookings and payments.
• To verify customer identity.
• To provide customer support.
• To improve our website and services.
• To detect fraud and unauthorized activities.
• To comply with legal obligations.
• To send booking confirmations and service updates.
• To share promotional offers (only with your consent).

3. Payment Information

Taxionrent does not permanently store your debit card, credit card or banking credentials. All online transactions are securely processed using trusted third-party payment gateways protected by SSL encryption.

Payment providers maintain their own privacy and security policies for processing financial transactions.

4. Cookies & Tracking Technologies

Taxionrent uses cookies and similar technologies to improve website performance, remember user preferences and enhance your browsing experience.

• Remember your login session.
• Save your preferences.
• Improve website performance.
• Analyze visitor traffic.
• Enhance website security.
• Deliver a personalized experience.

You can disable cookies through your browser settings; however, certain features of the website may not function properly.

5. Data Security

Protecting your personal information is our highest priority. Taxionrent implements industry-standard security measures to safeguard your data against unauthorized access, disclosure, alteration or destruction.

• SSL Encrypted Connections
• Secure Payment Gateways
• Restricted Database Access
• Regular Security Monitoring
• Protected User Authentication

Although we use advanced security practices, no method of data transmission over the Internet is completely secure. Therefore, users are encouraged to keep their account credentials confidential.

6. Information Sharing

Taxionrent values your privacy and does not sell, trade or rent your personal information to third parties.

Your information may only be shared in the following situations:

• To process secure online payments.
• To complete identity verification.
• To comply with legal obligations.
• To prevent fraud and misuse.
• With trusted service providers working on our behalf.

7. Third-Party Services

Our website may contain links or integrations with trusted third-party services such as payment gateways, Google Maps, analytics providers and social media platforms.

These third-party services operate under their own privacy policies. Taxionrent is not responsible for the privacy practices or content of external websites.

8. Your Privacy Rights

Depending on your local laws, you may have the following rights regarding your personal information.

• Access your personal information.
• Request correction of inaccurate data.
• Request deletion of your account.
• Withdraw marketing consent.
• Request information about how your data is used.

9. Changes to this Privacy Policy

Taxionrent may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or security practices.

Any updates will be posted on this page along with the revised "Last Updated" date.

10. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.